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ID: 528639
Dental Assistant Job Posting
Woodland Family Dental Care

Location

Gurnee, Illinois 60031

Compensation - Base Salary

Salary Not Provided

Schedule

Schedule Not Provided

Description

🌟 Join Our Dynamic Team at Woodland Family Dental Care!

Position: Business Assistant
Location: Woodland Family Dental Care
Team Size: 12 Team Members
Experience Required: Prior dental office experience required
Compensation: $17.00 – $22.00 per hour (based on experience)

💼 About the Role

Woodland Family Dental Care is seeking a highly motivated Business Assistant to support our fast-paced and professional front office. This is a vital role for our practice, and we’re looking for someone who is accountable, responsible, respectful, and able to think outside the box.

🕒 Office Hours

  • Monday: 8:30 AM – 5:00 PM

  • Tuesday: 8:30 AM – 7:00 PM

  • Wednesday: 7:30 AM – 4:00 PM

  • Thursday: 7:30 AM – 5:00 PM

  • Friday: 7:30 AM – 2:00 PM

🌱 Culture & Environment

Our office is:

  • Fast-paced and fun

  • Goal-oriented and growing

  • Motivating and positive

  • Focused on building a strong, professional team

You’ll be joining a hard-working group that thrives on supporting one another to provide outstanding care to our patients.

✅ What We’re Looking For

We’re seeking candidates with:

  • Previous dental front office experience

  • Strong communication and customer service skills

  • A team-first mindset with the ability to multitask in a busy environment

  • A proactive approach to problem-solving and patient care

💙 Why Heartland Dental?

Heartland Dental is the nation’s largest dental support organization, empowering supported offices like ours to deliver lifetime patient care. As a Business Assistant, you'll be part of a company that values teamwork, growth, and community.

📰 Award-Winning Culture: Recently named one of America’s Greatest Workplaces and Greatest Workplaces for Diversity by Newsweek in 2024 with a 5-star rating.

Apply today and become part of a team that’s making a difference every day—where your skills are appreciated, your growth is supported, and your work truly matters.

More about the role

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

 

What You’ll Gain 

  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

 

About Woodland Family Dental Care

Woodland Family Dental Care, like each Heartland Dental supported office, is unique to the community and the patients they serve. 

  • Join a 12 person team that thrives on collaboration, communication, and community
  • Located on Grand Avenue in Gurnee
  • Energetic and Hard-Working Team

Minimum Qualifications 

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

 

Preferred Experience  

  • 1+ years of experience in a dental or medical setting 
  • 1+ years of experience with insurance billing and accounts receivable 
  • Dentrix or other dental software experience 

 

Physical Requirements:

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN. 

 

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve.  Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

 

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion.  We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. 

Posted/Updated: Jun 11, 2025
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