Orthodontic Dental Front Office Job in Cumming, Georgia

(Job ID: 426298)

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Description

Causey and Hall Orthodontics is a family oriented orthodontic practice dedicated to providing exceptional-quality care and excellent customer service to our patients in a fun and warm enviroment that feels like home. We are committed to creating beautiful, healthy smiles in a warm and welcoming environment. Our team of skilled professionals utilizes the latest technology and techniques to deliver outstanding orthodontic treatments tailored to meet the individual needs of each patient. Job Description: We are seeking an experienced Office Manager to join our team and oversee the daily operations of our orthodontic office. The ideal candidate will be highly organized, detail-oriented, and possess excellent interpersonal and leadership skills. As the Office Manager, you will play a crucial role in ensuring the smooth functioning of our practice while upholding our commitment to providing exceptional care and service to our patients. Responsibilities: Supervise and coordinate the activities of office staff to ensure efficient workflow and optimal patient care. Manage patient scheduling, appointments, and follow-up to maximize appointment availability and minimize wait times. Oversee billing and financial transactions, including insurance claims processing and payment collections. Maintain and update patient records and information in compliance with HIPAA regulations. Coordinate with orthodontists and clinical staff to ensure seamless patient care delivery. Handle patient inquiries, complaints, and concerns promptly and professionally, striving to resolve issues to the satisfaction of the patient. Train, mentor, and provide ongoing support to office staff to maintain a high standard of customer service and performance. Manage inventory and supplies, ensuring adequate stock levels while minimizing waste and controlling costs. Implement and maintain office policies and procedures to optimize efficiency and ensure compliance with regulatory requirements. Collaborate with management to develop and implement strategies for practice growth and improvement. Qualifications: Bachelor's degree in business administration, healthcare management, or a related field preferred. Proven experience (3+ years) in office management, preferably in a healthcare or dental setting. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Knowledge of dental or orthodontic terminology and procedures is a plus. Ability to multitask, prioritize, and problem-solve in a fast-paced environment. Attention to detail and commitment to maintaining confidentiality and privacy. Flexibility to adapt to changing priorities and responsibilities. Join our team at Causey and Hall Orthodontics and be part of a dynamic and rewarding environment where your contributions make a difference in the lives of our patients. We offer competitive compensation, opportunities for professional development, and a supportive team culture dedicated to excellence in orthodontic care and customer service. Apply today and help us create more confident smiles!